Frequently Asked Questions

General

Do your products contain any chemicals?

Have your products been tested on animals?

Are your products oil or water based?

What is your business address?

Shipping and Returns

What shipping methods do you use and how much does it cost?

When will my order ship?

How long will it take to receive my order?

What if I need to make a change to my order?

How do I track my order?

Where do you ship from?

What happens if my item is out of stock?

Do you ship internationally?

What is your return policy?

Payments

What payments methods do you accept?

Will my order be taxed?

Security and Privacy

Is it safe to shop on your site?

What is your privacy policy?